Support

Get help with Tatami

Find help with Tatami, build a BJJ game plan, purchases when offered, and app settings.

Getting started

To build a BJJ game plan, begin with belt level, positions, saved techniques, rounds, competition notes, and goals. Review the result against position preference, technique history, round timing, weaknesses, and progress before acting on it.

  • Install the latest app version.
  • Check your connection for online features.
  • Restart the app if a screen does not refresh.

Purchases and subscriptions

If Tatami offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.

  • Use Restore Purchases after reinstalling.
  • Use your store account for billing changes.
  • Contact support if access does not refresh.

Contact support

Include your device model, app version, country, and the exact screen where the issue happened.

  • Screenshots help support reproduce visual issues.
  • Do not send payment card details.
  • Mention whether the issue is on iOS or Android.

Contact

Need a human?

Email support@fbappstudio.com with your device, app version, and what you were trying to do.

What is Tatami?

Tatami is a Brazilian jiu-jitsu training app for BJJ students building a clearer training routine.

Where can I download Tatami?

Use the official App Store or Google Play link on this website. Availability can vary by country and device.

How do I get support?

Visit the support page or email support@fbappstudio.com.